GDPR Compliance
Our commitment to protecting your data rights
General Data Protection Regulation
While clear-glade is based in Australia, we recognize and respect the data protection rights of individuals in the European Union under the General Data Protection Regulation (GDPR).
Legal Basis for Processing
We process personal data on the following legal bases:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for a contract we have with you
- Legal obligation: Processing is necessary to comply with the law
- Legitimate interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests
Your GDPR Rights
If you are an EU resident, you have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
International Data Transfers
Your data may be transferred to and processed in Australia or other countries outside the European Economic Area. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Data Protection Officer
For GDPR-related inquiries, you may contact our data protection officer at:
Email: [email protected]
Exercising Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Address: Level 7, 185 Elizabeth Street, Sydney NSW 2000, Australia
We will respond to your request within one month of receipt.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe we have violated your data protection rights.
Changes to This Notice
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.